New urbanism comes to office design?

As we're in the process of potentially building two new facilities at JBU, this makes me wonder about how best to arrange offices, furniture and people - http://www.gladwell.com/2000/2000_12_11_a_working.htm. According to this article, what we've done with all of our other buildings is mostly counterproductive. But I wonder whether what works for a creativity firm applies equally well to academia?